AI Readiness for Contact Centers 

Although AI readiness is for the whole company, we believe the contact center is the best place to start when it comes to viable Artificial Intelligence based platforms that deliver real ROI.

Pricing That Fits Your Goals and Budget

We developed the different levels to help clients in various stages of their AI journey. With the top 5 consulting firms charging hundreds of thousands of dollars for general company assessments, we felt there was a better way to serve the market. We worked together with contact center and customer experience focused firms to provide tremendous value for significantly less. 

Choose your plan

Virtual

Discovery

Clients who need AI solutions but feel overwhelmed by choices. With 1,000+ AI providers all promising the sun, moon, and stars, it’s easy to get lost in the noise. Our independent experts cut through the hype, helping you identify the right solution for your needs.

$0

  • Expert consultant assigned
  • Guided discovery and Business requirement documentation (BRD)
  • Vendor demos and evaluation
  • Guided best fit selection
  • 70% of the work done for you

AI Maturity Assessment

$10,000 USD

Clients who need a clear assessment of their AI readiness. Not sure where your company stands? Our third-party AI maturity assessment provides an unbiased view of your current capabilities and helps justify AI investment to executive leadership.



  • Comprehensive survey covering processes, operations, and IT.
  • Subject matter experts review and assess
  • Personalized maturity report with actionable RYG (Red, Yellow, Green)

AI Enterprise

Roadmap


Clients ready to invest but need a long-term strategy. You have the budget and know AI is the future, but success requires a structured, multi-year plan. Our experts guide you through strategy, implementation, and scaling AI, ensuring a smooth transition.




ENTERPRISE

Custom Pricing

  • Dedicated project manager and subject matter experts (SMEs) from Operations, IT and Leadership
  • On-site/remote interviews, data gathering
  • Full-Customized business roadmap with complete ROI analysis

Cloudtech Gurus uses a people-first approach when designing AI solutions, focusing on preparing business operations, technology, and workforce for seamless integration.

AI Readiness Assessment and Strategy Preparation

  • Purpose: Defining the AI objectives through specific business and technical use cases to solve for outcomes
  • People: Engaging stakeholders
  • Process: Streamlining KMS and operations (Business Support, Technology Support)
  • Platform: Choosing the right tools
  • Performance: Measuring success across People, Process, Technology, and Scope 
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