TEK TOK

BPO Pitfalls
By Jennifer Wing 28 Nov, 2023
Choosing the right BPO partner is critical to your business success. Learn why and how you can avoid unforeseen disasters in your search for outsourcing.
GigCX Worker
By Darren Prine 02 Nov, 2023
Be prepared this holiday season with short term staffing solutions to handle the volume. Take your CX to the next level by eliminating long hold times. Avoid and expense and burden of hiring, onboarding, and training short term employees with GigCX.
Procurement Solutions
By Darren Prine 11 Oct, 2023
Are You Still Sourcing Yesterday's Technology?
Contact Center
By Darren Prine 30 Sep, 2023
Discover the reasons many contact centers are slow to adopt better technology and solutions. This post dives in to the continuous loop of sourcing outdated solutions so many contact centers are stuck in and how to update their methods with better results.
Large Language Models
By Darren Prine 12 Jun, 2023
Recently, a significant controversy erupted over the use of AI chatbots in mental health, specifically in the treatment of eating disorders. The National Eating Disorders Association (NEDA) had replaced their
Remote Agent
By Jennifer Wing 08 Jun, 2023
While challenges vary from business to business, managing remote teams does come with some unique challenges. On the other hand, I couldn't help but notice how technology ...
immersive and simulated learning
By Darren Prine 07 Jun, 2023
Cloud Tech Gurus is pleased to announce a new partner that is redefining learning with immersive, AI-powered solutions that turn training into an engaging, real-world experience. Here's why they stand out:
contact-center-agent
By Jessica Voss 04 Apr, 2023
Learn 3 tips for making an omnichannel contact center successful. Read posts on the latest technologies and solutions available for contact centers from Cloud Tech Gurus.
generative-ai
By Darren Prine 04 Apr, 2023
Learn the steps of utilizing generative ai to help automate customer service in your organization. Read up on the latest contact center technologies for your business. Cloud tech gurus helps you source solutions in half the time with less headaches and hassles.
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