A GLOBAL CONTACT CENTER

TECHNOLOGY MARKETPLACE

OVER 50+ PROVIDERS

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CCAAS

Contact Center-As-A-Service

Cloud Based Contact Center Communication Solutions

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OMNICHANNEL

Looking for Omnichannel Experience, but need the right tools?

WFO

Workforce Optimization.

Workforce Management

Quality Assurance & Management

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UCAAS

Looking for a Unified Communications Platform? Collorabtion?

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Robot

A.I. | BOTS | IVA

Looking for Automation?

Intelligent Virtual Agents are on the Rise!

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RPA

Robotic Process Automation For Contact Centers is Here!

PCI PAYMENTS

Learn the NEW Way to Take Credit Card Payments in an omnichannel world!

Online Shopping

BPO & BPO EXIT

Looking to Leverage Outsourcers for Your Needs?

Are you a BPO looking to Exit?

Virtual Meeting
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GAMIFICATION

Looking for a better way to boost agent morale?

How about rewarding agents?

Business Team

ANALYTICS

Voice Analytics

Text Analytics

Automate.

LMS

Looking for a better way to train Agents Remotely?

Elearning & More. 

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KNOWLEDGEBASE

Empower agents with the best knowledge management tools.

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CRM

Looking for a more agile CRM?

We got you covered. 

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MONITORING

Looking to monitor WFH agents. Worry-Free Monitoring to ensure compliances are met.

CX TESTING

How good are you measuring the Customer Experience?

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BENCHMARKING

Looking to Benchmark your Contact Center to see where yours stands against others?

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FACIAL RECOGNITION

COVID19 Thermal Detection

Live Video Recognition

Automated Expression Recognition 

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CALLER ID HELP

What do your customer see when you call them?

Monitor across all carriers and apps.

COMPLIANCE

Protect yourself from DNC and TCPA Compliance threats!

Business Meeting

TRANSCRIPTION

Enterprise Audio is complex.

ASR doesn't have to be.

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trans-la-tion

TRANSLATION

Do you have agents and customers that speak different language?

Why not deploy a better way to communicate.

Mac Desktop

VDI

Virtual Desktops are MUST for WFH agents!

Managed

Desktop-as-a-Services

CONSULTING

Looking for guidance and expertise?

Allow our team to guide you!

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IMPLEMENTATION & SUPPORT

Short on internal resources and lack of skillsets to deploy and support new solutions?

Allow our team to help!

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CONTACT US TODAY!

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