AI AGENT ASSIST
Leverage AI to assist agents in sales, service, and support.
Worry free, and compliant Managed IT solutions that get you back to running your business.
Voice analysis, and text analytics automation.
Looking for a better way to boost agent morale? How about rewarding them?
A.I. | BOTS | IVA
Looking for automation?
Intelligent virtual agents are on the rise.
Robotic process automation For contact centers is here!
Looking to benchmark your contact center to see where yours stands against others?
How good are you measuring the customer experience?
(Business Process Outsourcing)
Want to outsource one of your business processes? Find BPOs from our marketplace to handle a function of your business.
Omnichannel PCI Compliant Payment Solutions. The most modern, advanced PCI Compliant payment provider on the market.
Branded calling for better answer rates
STIR / SHAKEN
It's here. Are you ready?combat spoofing now!
CALLER ID HELP
What do your customer see when you call them? Monitor across all carriers and apps.
COVID19 thermal detection and live video recognition
automated expression recognition
Contact center-as-a-service is cloud-based contact center communication solutions
Looking for an Omnichannel experience, and need the right tools?
Collaboration tools that take your workflow efficiency to a new level.
Need to augment your staff. Short term long term.
Protect yourself from DNC and TCPA compliance threats!
Enterprise audio is complex.
ASR doesn't have to be.
COMPUTERS AND HARDWARE
Reduce operational and out of pocket costs with a re-furbished hardware provider.
VOICE OF CUSTOMER
Feedback and data collected from the customer
Looking for guidance and expertise? Allow our team to guide you!
Short on internal resources and lack of skillsets to deploy and support new solutions Allow our team to help!
Communication -Platform as-a Service (CPAAS). Looking for a consumption based platform?
Looking for new carrier, SIP, VOIP providers?
Looking for a more agile CRM? We've got you covered. Help desk/ticketing solutions that manage help desk workflows
Looking to monitor WFH agents. Worry-Free monitoring that ensures compliances are met.
Stay secure in the WFH era. Stay in compliance and ahead of the threats.
VISUAL IVR/MOBILE CUSTOMER ENGAGEMENT
In-App Mobile Experiences.
Looking for the best contact center headsets?
Looking for ways to promote wellness to your staff?
Want a more dynamic HRIS system?
Network and SDWAN needs right here.
IDENTITY & PASSWORD MANAGEMENT
Every business needs a solution like this.
STAFFING ON DEMAND FOR BPOS
Want on-demand staffing options to help your BPO Manage fluctuating seats.
Looking for a better way to train agents remotely. Discover e-learning solutions & more.
Empower agents with the best knowledge mgmt tools
Need a dynamic scripting engine or decision tree?
Looking for the best sales training program for your sales team?
Do your agents and customers speak different languages? Deploy better communication solutions.
Virtual desktops are a must for WFH agents. Managed
Looking to authenticate your customers and employees based on their voice?
SALES LEAD GEN SDR
Looking for more leads? looking for outsourced SDR teams?
Visual support. Mobile and desktop augmented reality guidance
Leverage disparate systems data to measure, report, analyze and derive actionable intelligence across multiple systems
Looking for the best virtual office solutions? We've got you covered.
Need help with Remote Access solutions?
Looking to spice things up in in your contact center with the best wallboards?
Need high volume data processed with optical character recognition?
Unite remote teams more effectively and easily. Keep everything on one platform
Workforce management, and quality assurance & management