Cloud Tech Gurus
CX Solutions Marketplace
THE MARKETPLACE
FOR NEXT-GENERATION AND DISRUPTIVE
CX SOLUTIONS
50+ SOLUTIONS CATEGORIES - 600+ BEST-OF-BREED AND DISRUPTIVE SOLUTIONS PROVIDERS
AI AGENT ASSIST
Leverage AI to assist agents in sales, service, and support.
MANAGED I.T.
Worry free, and compliant Managed IT solutions that get you back to running your business.
ANALYTICS
Voice analytics, text analytics,
automation.
GAMIFICATION
Looking for a better way to boost agent morale? How about rewarding them?
A.I. | BOTS | IVA
Looking for automation?
Intelligent virtual agents are on the rise.
RPA
Robotic process automation For contact centers is here!
BENCHMARKING
Looking to benchmark your contact center to see where yours stands against others?
CX TESTING
How good are you measuring the customer experience?
BPO
(Business Process Outsourcing)
Want to outsource one of your business processes? Find BPOs from our marketplace to handle a function of your business.
PCI PAYMENTS
Omnichannel PCI Compliant Payment Solutions. The most modern, advanced PCI Compliant payment provider on the market.
BRANDED CALLER-ID
Branded Calling for Better Answer Rates
STIR / SHAKEN
It's here. Are you ready?Combat spoofing now!
CALLER ID HELP
What do your customer see when you call them? Monitor across all carriers and apps.
FACIAL RECOGNITION
COVID19 thermal detection and live video recognition
automated expression recognition
CCAAS
Contact center-as-a-service is cloud-based contact center communication solutions
OMNICHANNEL
Looking for an Omnichannel experience, and need the right tools?
COLLABORATION
Collaboration tools that take your workflow efficiency to a new level.
STAFF AUGMENTATION
Need to augment your staff. Short term long term.
COMPLIANCE
Protect yourself from DNC and TCPA compliance threats!
TRANSCRIPTION
Enterprise audio is complex.
ASR doesn't have to be.
COMPUTERS/HARDWARE
Reduce operational and out of pocket costs with a re-furbished hardware provider.
VOICE OF CUSTOMER
Feedback and data collection extracted from the customer
CONSULTING
Looking for guidance and expertise? Allow our team to guide you!
IMPLEMENTATION & SUPPORT
Short on internal resources and lack of skillsets to deploy and support new solutions? Allow our team to help!
COMPLIANCE
Protect yourself from DNC and TCPA compliance threats!
TRANSCRIPTION
Enterprise audio is complex.
ASR doesn't have to be.
CPAAS
Communication -Platform as-a Service (CPAAS). Looking for a consumption based platform?
SIP/TELECOM/CARRIER
Looking for new carrier, SIP, VOIP providers?
CRM/TICKETING
Looking for a more agile CRM?
We've got you covered. Help desk/ticketing solutions that manage help desk workflows
MONITORING
Looking to monitor WFH agents. Worry-Free monitoring that ensures compliances are met.
CYBER SECURITY
Stay secure in the WFH era. Stay in compliance and ahead of the threats.
VISUAL IVR/MOBILE CUSTOMER ENGAGEMENT
In-App Mobile Experiences.
HEADSETS
Looking for the best contact center headsets?
WELLNESS
Looking for ways to promote wellness to your staff?
HRIS
Want a more dynamic HRIS system?
NETWORK/SDWAN
Network and SDWAN needs right here.
IDENTITY & PASSWORD MGMT
Of course you need a solution like this! Who doesn't need one?
STAFFING ON DEMAND FOR BPOS
Want on-demand staffing options to help your BPO? Manage fluctuating seats.
LMS
Looking for a better way to train agents remotely? Discover e-learning solutions & more.
KNOWLEDGEBASE
Empower agents with the best knowledge mgmt tools
SCRIPTING
DECISION TREE
Need a dynamic scripting engine or decision tree?
SALES TRAINING
Looking for the best sales training program for your sales team?
TRANSLATION
Do your agents and customers speak different languages? Deploy better communication solutions.
VDI
Virtual desktops are a must for WFH agents. Managed desktop as-a-service
VOICE BIOMETRICS
Looking to authenticate your customers and employees based on their voice?
SALES LEAD GEN SDR
Looking for more leads? looking for outsourced SDR teams?
VIDEO CHAT
AR GUIDANCE
Visual support. Mobile and desktop augmented reality guidance
PERFORMANCE MANGEMENT
Leverage disparate systems data to measure, report, analyze and derive actionable intelligence across
VIRTUAL OFFICE
Looking for the best virtual office solutions? We've got you covered.
REMOTE ACCESS
Need help with Remote Access solutions?
WALLBOARDS
Looking to spice things up in in your contact center with the best wallboards?
OCR
Need high volume data processed with optical character recognition?
WFO
Workforce optimization.
Workforce management, and
quality assurance & mgmt
UCAAS/PBX
Unite remote teams more effectively and easily. Keep everything on one platform
