Contact center-as-a-service is cloud-based contact center communication solutions
Looking for an Omnichannel experience, and need the right tools?
Workforce management, and
quality assurance & mgmt
Unite remote teams more effectively and easily. Keep everything on one platform
A.I. | BOTS | IVA
Looking for automation?
Intelligent virtual agents are on the rise.
Robotic process automation For contact centers is here!
Learn the new way to take credit card payments in an omnichannel world!
BPO & BPO EXIT
Looking to leverage outsourcers for your needs?
Are you a BPO looking for an exit strategy?
Looking for a better way to boost agent morale? How about rewarding them?
Voice analytics, text analytics,
Looking for a better way to train agents remotely?
Discover e-learning solutions & more.
Empower agents with the best knowledge mgmt tools
Looking for a more agile CRM?
We've got you covered. Help desk/ticketing solutions that manage help desk workflows
Looking to monitor WFH agents. Worry-Free monitoring that ensures compliances are met.
How good are you measuring the customer experience?
Looking to benchmark your contact center to see where yours stands against others?
COVID19 thermal detection and live video recognition
automated expression recognition
CALLER ID HELP
What do your customer see when you call them? Monitor across all carriers and apps.
Protect yourself from DNC and TCPA compliance threats!
Enterprise audio is complex.
ASR doesn't have to be.
Do your agents and customers speak different languages? Deploy better communication solutions.
Virtual desktops are a must for WFH agents. Managed desktop as-a-service
Looking for guidance and expertise? Allow our team to guide you!
IMPLEMENTATION & SUPPORT
Short on internal resources and lack of skillsets to deploy and support new solutions?
Allow our team to help!
Visual support. Mobile and desktop augmented reality guidance
Leverage disparate systems data to measure, report, analyze and derive actionable intelligence across
Need to augment your staff. Short term long term.
Collaboration tools that take your workflow efficiency to a new level.
Communication -Platform as-a Service (CPAAS). Looking for a consumption based platform?
Looking for new carrier, SIP, VOIP providers?
Need a dynamic scripting engine or decision tree?
Looking for the best sales training program for your sales team?
Looking to authenticate your customers and employees based on their voice?
SALES LEAD GEN SDR
Looking for more leads? looking for outsourced SDR teams?
Want a more dynamic HRIS system?
Network and SDWAN needs right here.
ROOT CAUSE INSIGHTS
Resolve issues quickly with root cause solutions. Uncover the reals reasons for customer service issues.
Worry free, and compliant Managed IT solutions that get you back to running your business.
Looking for a partner relationship management
AI AGENT ASSIST
Leverage AI to assist agents in sales, service, and support.
CONTACT US TODAY!
Looking for the best contact center headsets?
Looking for ways to promote wellness to your staff?
Looking for the best virtual office solutions? We've got you covered.
Need help with Remote Access solutions?
IDENTITY & PASSWORD MGMT
Of course you need a solution like this! Who doesn't need one?
STAFFING ON DEMAND FOR BPOS
Want on-demand staffing options to help your BPO? Manage fluctuating seats.
Stay secure in the WFH era. Stay in compliance and ahead of the threats.
VISUAL IVR/MOBILE CUSTOMER ENGAGEMENT
In-App Mobile Experiences.
Looking to spice things up in in your contact center with the best wallboards?
Need high volume data processed with optical character recognition?
Watch your answer rates soar. with branded calling Replace SPAM or "unknown" call labels with your company name and logo.
STIR / SHAKEN
It's here. Are you ready?Combat spoofing now!
Reduce operational and out of pocket costs with a re-furbished hardware provider.