Less Downtime.

More $.

PingPlotter helps contact centers monitor remote agent internet connections. Your contact center can fix issues faster, reduce agent internet downtime, and test new-hire networks. Plus, you can put all those "the dog ate my internet" excuses to rest.

Fix Internet Issues Faster

Because PingPlotter tests the internet connection every second rather than minutes like other monitoring tools, it creates the granularity needed to find problems super-duper quick.

Reduce Agent Downtime

PingPlotter alerts will instantly notify you when an internet connection on your network starts to experience issues - reducing agent internet downtime.

Test New-Hire Networks

With PingPlotter, you can evaluate new hire networks before they start taking calls. Remote agents are equipped and ready to work with a few clicks.

Prove if Agents Are Really Having Problems

PingPlotter monitors internet connections repeatedly over time, capturing more problems than a single-point-in-time speed test. This makes remote agent networks more transparent.

"Now we can actually go in and see, yes, there really is a problem. We can tell when it started and when it's going to end. And that visibility is something we just didn't have before."

Chris Georgeson

Director of Technology for Ruby Receptionists