Effective Date: February 12, 2026

Your Privacy Matters

Cloud Tech Gurus LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website or use our services.

1. Information We Collect

Information You Provide Directly:

• Name and company name
• Email address and phone number
• Job title and company details
• Contact center requirements and project information
• Communications with our team

Information Collected Automatically:

• IP address and device information
• Browser type and operating system
• Pages visited and time spent on our website
• Referring website and search terms
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Respond to your inquiries and provide requested services
• Match you with appropriate technology vendors and consultants
• Send appointment confirmations and project updates
• Improve our website and services
• Comply with legal obligations
• Communicate news, events, and resources (with your consent)

Text Messaging: When you provide your phone number and consent, we may send you text messages containing:

• Responses to inquiries
• Appointment reminders
• Project updates
• Occasional news and offers (only with explicit opt-in)

You can opt out of text messages at any time by replying STOP. Message frequency varies. Standard message and data rates apply.

3. How We Share Your Information

We may share your information with:

Service Providers: Third-party vendors who help us operate our website and deliver services (email providers, CRM systems, analytics tools, SMS platforms).

Technology Vendors: When conducting vendor evaluations, we share relevant requirements information with shortlisted suppliers to obtain proposals and demonstrations.

Gurus (Consultants): Independent consultants in our network who are assigned to your project.

Business Partners: BPO providers and other partners involved in delivering solutions.

Legal Compliance: When required by law, court order, or government regulation, or to protect our rights and safety.

We do not sell your personal information to third parties.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Improve website functionality and user experience
• Deliver relevant content

You can control cookies through your browser settings, though some website features may not function properly if cookies are disabled.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include:

• Secure server infrastructure
• Encrypted data transmission (SSL/TLS)
• Access controls and authentication
• Regular security assessments

However, no internet transmission is completely secure. We cannot guarantee absolute security of information transmitted to our website.

6. Third-Party Links

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing personal information.

7. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information:

Access: Request a copy of the personal information we hold about you

Correction: Request correction of inaccurate information

Deletion: Request deletion of your personal information (subject to legal obligations)

Opt-Out: Unsubscribe from marketing communications or text messages at any time

Data Portability: Request your data in a portable format

To exercise these rights, contact us at info@cloudtechgurus.com or 602-975-4321.

8. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will delete it promptly.

9. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt out of the sale of personal information
• Right to non-discrimination for exercising privacy rights

We do not sell personal information as defined by CCPA.

10. International Data Transfers

Your information may be transferred to and processed in the United States or other countries where our service providers operate. By using our services, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.

11. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When information is no longer needed, we will securely delete or anonymize it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a new effective date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

13. Contact Us

For questions or concerns about this Privacy Policy or our privacy practices, contact us:

Cloud Tech Gurus LLC
2375 E Camelback Rd Suite 600
Phoenix, Arizona 85016
United States

Phone: 602-975-4321
Email: info@cloudtechgurus.com
Website: www.cloudtechgurus.com